k444 price Privacy Policy —
How We Handle Your Personal Data

1. Data We Collect

1.1 Information You Provide Directly

When you create an account on k444 price, use the platform's services, or interact with our support team, you provide us with personal information directly. This includes:

• Identity data: Full legal name, date of birth, and nationality as stated on your National Identification Card (NID) or passport.
• Contact data: Email address, mobile phone number registered with your mobile wallet (bKash, Nagad, Rocket, or Upay), and residential address in Bangladesh.
• Account credentials: Username and encrypted password. We never store passwords in plain text.
• Financial data: Mobile wallet account numbers, bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), and transaction records denominated in Bangladeshi Taka (BDT).
• KYC documents: Copies of government-issued identification, proof of address, and proof of payment method ownership submitted as part of the Know Your Customer (KYC) verification process.
• Support communications: Records of all Live Chat conversations, emails sent to [email protected], and any correspondence related to account queries, disputes, or responsible gaming requests.

1.2 Information Collected Automatically

When you visit k444 price — whether you are a registered player or an unregistered visitor — certain technical data is collected automatically by our systems:

• Device data: Type of device (mobile, desktop, tablet), operating system, browser type and version, and screen resolution.
• Network data: IP address, approximate geographic location derived from IP, mobile network carrier (where applicable), and connection type.
• Usage data: Pages visited, time spent on each page, navigation paths through the site, search queries entered on the platform, games opened, and betting activity (stakes placed, markets selected, outcomes viewed).
• Session data: Login timestamps, session duration, session frequency, and logout events.
• Cookie and tracking data: See Section 5 (Cookies & Tracking) for full details on the cookies and similar technologies we use.

1.3 Information from Third Parties

k444 price may receive personal data about you from third-party sources in limited circumstances, including:

• Payment processors: Transaction confirmation data from bKash, Nagad, Rocket, Upay, and bank partners when you make a deposit or withdrawal.
• Identity verification services: Results of automated identity checks performed by third-party KYC service providers when you submit verification documents.
• Fraud prevention partners: Risk signals and flagged data from fraud detection services we use to protect the platform and its players.
• Game providers: Game session data — including rounds played, stakes, and outcomes — from certified studios such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, and NetEnt, whose games are integrated into the k444 price platform.

2. How We Use Your Data

2.1 Service Delivery

The primary purpose for which k444 price collects and processes personal data is to deliver the services you have requested. This includes creating and managing your player account, processing BDT deposits and withdrawals via your chosen payment method, settling bets and crediting winnings, applying bonus offers to your account, and providing responsive customer support in English.

2.2 Identity Verification and Compliance

k444 price is committed to operating a safe and legally compliant platform. We use your personal data — including KYC documents, financial transaction records, and device identifiers — to verify your identity, confirm that you meet the 18+ age requirement, prevent the creation of duplicate accounts, detect and investigate fraud and money laundering, and comply with applicable anti-money laundering (AML) obligations. These compliance uses of your data are non-negotiable; without them, we cannot operate your account.

2.3 Responsible Gaming

Your account activity data — including deposit frequency, session duration, betting patterns, and loss history — is used by k444 price's responsible gaming systems to identify players who may be showing signs of problem gambling. If our systems flag a concern, a trained support agent may reach out to you via the contact details registered on your account. This use of your data is carried out in your interest and forms part of our duty of care to all players on the platform.

2.4 Platform Improvement and Analytics

Aggregated and anonymised usage data helps our technical and product teams understand how players navigate the platform, which games are most popular, where users encounter friction in the registration or deposit flow, and how the mobile experience performs across different device types common in Bangladesh. This analysis drives continuous improvement of k444 price's features and performance.

2.5 Marketing Communications

Where you have opted in to receive marketing communications from k444 price, we may use your email address and mobile number to send you information about new games, upcoming promotions, cricket betting specials (including BPL, T20 World Cup, and IPL season offers), and seasonal campaigns aligned with key Bangladeshi occasions such as Eid and Pohela Boishakh. You may withdraw your consent to marketing communications at any time by contacting our support team via Live Chat or emailing [email protected]. Withdrawal of marketing consent does not affect the delivery of transactional or account-related communications.

2.6 Security and Fraud Prevention

Your IP address, device fingerprint, login history, and transaction patterns are monitored continuously by k444 price's security systems. This monitoring is used to detect unauthorised access attempts, identify patterns consistent with bonus abuse or collusion, flag transactions that may indicate money laundering, and protect the integrity of the platform for all registered players.

3. Legal Basis for Processing

k444 price processes your personal data on the following legal bases, depending on the nature of the processing activity:

Processing Activity	Legal Basis
Account creation and service delivery	Performance of a contract with you
KYC identity verification and age checks	Legal obligation / Legitimate interests
AML monitoring and fraud prevention	Legal obligation / Legitimate interests
Processing deposits and withdrawals	Performance of a contract with you
Responsible gaming monitoring	Legitimate interests (duty of care)
Sending marketing communications	Your consent (opt-in)
Platform analytics and improvement	Legitimate interests
Security monitoring and access logging	Legitimate interests

4. Data Sharing & Third Parties

4.1 Our Commitment: No Sale of Personal Data

k444 price does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your personal information is shared only in the limited circumstances described in this section, and only to the extent necessary for the specific purpose stated.

4.2 Payment Processing Partners

To process your BDT deposits and withdrawals, k444 price shares the minimum necessary transaction data with our integrated payment partners — bKash, Nagad, Rocket (DBBL), Upay, and the banking institutions you have nominated. This data sharing is essential for completing the financial transaction you have requested and is governed by each partner's own privacy and security practices.

4.3 KYC and Identity Verification Providers

When you submit identity documents as part of the KYC verification process, k444 price uses third-party verification service providers to perform automated document checks. These providers process your identity data solely for the purpose of verification and are contractually prohibited from using your data for any other purpose.

4.4 Game Providers

The game studios whose titles are available on k444 price — including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, and NetEnt — receive your player identifier and game session data as necessary to deliver the game experience, track round outcomes, and maintain the integrity of their certified random number generators (RNG). Game providers do not receive your full name, contact details, or financial data.

4.5 Legal and Regulatory Disclosure

k444 price may disclose personal data where required to do so by applicable law, court order, or lawful request from a competent authority. In such circumstances, k444 price will disclose only the minimum data required to satisfy the legal obligation and will, where permitted by law, notify the affected player that such a request has been received.

4.6 Business Transfers

In the event that k444 price undergoes a merger, acquisition, or transfer of all or part of its assets, player account data may form part of the transferred assets. In such an event, affected players will be notified by email at least 30 days in advance of any change in data controller, and the new controller will be bound by the commitments set out in this Privacy Policy.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, remember your preferences, and collect usage analytics. k444 price uses cookies and similar tracking technologies (including local storage and session storage) to operate and improve the platform.

5.2 Types of Cookies We Use

Cookie Type	Purpose	Retention
Essential	Maintain your login session, prevent CSRF attacks, load-balance traffic	Session / up to 24 hours
Functional	Remember language preference (English), game lobby layout, responsible gaming limits	Up to 12 months
Analytics	Aggregate page view and navigation data to improve platform UX	Up to 13 months
Security	Device fingerprinting to detect unauthorised access and fraud	Up to 6 months

5.3 Managing Cookies

You can control and disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent certain core functions of k444 price — including the ability to log in and maintain an authenticated session — from operating correctly. Instructions for managing cookies in popular mobile browsers used in Bangladesh (Chrome for Android, Samsung Internet, Firefox for Android) are available in each browser's help section.

6. Data Retention

6.1 Active Accounts

Personal data associated with active k444 price accounts is retained for the duration of the account's active status. We do not delete personal data from active accounts except in response to a verified erasure request (see Section 7.3 below) and subject to the retention obligations described in clause 6.2.

6.2 Closed Accounts and Legal Retention Obligations

When a player closes their k444 price account — whether voluntarily or as a result of a Platform-initiated closure — certain categories of personal data must be retained for a defined period to satisfy legal obligations. Financial transaction records, KYC documents, and account activity logs are retained for a minimum of five years from the date of account closure to comply with anti-money laundering (AML) record-keeping requirements. Support communications are retained for a minimum of three years. After these mandatory retention periods expire, the relevant data is securely deleted or anonymised.

6.3 Marketing Data

Where you have consented to receive marketing communications from k444 price, your email address and mobile number are retained for marketing purposes until you withdraw your consent. Upon withdrawal of marketing consent, your contact details are removed from all marketing lists within 10 business days.

7. Your Privacy Rights

7.1 Right to Access

You have the right to request a copy of all personal data that k444 price holds about you. Upon receipt of a verified access request, we will provide you with a structured summary of your data in a readable format within 30 days. To submit an access request, contact us via 24/7 Live Chat or email [email protected] from the email address registered on your account.

7.2 Right to Rectification

If any personal data held by k444 price about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address or mobile number) directly through the account settings area after k444 price Login. For corrections to KYC documents or identity records, please contact the support team with updated documentation.

7.3 Right to Erasure

You may request that k444 price delete your personal data. We will honour erasure requests subject to our legal retention obligations (see Section 6.2). Data that must be retained to comply with AML regulations or to defend against a legal claim cannot be deleted prior to the end of the mandatory retention period, even on request. Where we are unable to fully delete your data, we will inform you of the specific categories that must be retained and the reason for retention.

7.4 Right to Data Portability

Where processing is based on your consent or on performance of a contract, you have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON) so that you may transfer it to another service. Portability requests are processed within 30 days and delivered securely to the email address registered on your account.

7.5 Right to Object to Marketing

You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. To exercise this right, contact the 24/7 Live Chat team or email [email protected] with the subject line "Marketing Opt-Out". Your request will be processed within 10 business days.

7.6 Right to Restrict Processing

In certain circumstances — such as while a dispute about the accuracy of your data is being resolved — you may request that k444 price restrict the processing of your personal data. During a restriction period, your data will be stored but not actively processed beyond what is strictly necessary to maintain your account record.

8. Data Security

8.1 Technical Safeguards

k444 price implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. All data transmitted between your browser or mobile device and the k444 price platform is protected using Transport Layer Security (TLS) encryption — the same technology that secures online banking in Bangladesh. Data stored on our servers is encrypted at rest using industry-standard AES-256 encryption.

8.2 Access Controls

Access to personal data within k444 price's internal systems is strictly limited to staff members who require it to perform their job functions — specifically support agents handling your account queries, compliance staff conducting KYC reviews, and security engineers monitoring for fraud. All internal access is logged, and access logs are reviewed regularly by our security team.

8.3 Data Breach Response

In the event of a data breach that poses a risk to your personal data, k444 price will assess the breach within 24 hours of detection, take immediate containment action, and notify affected players by email within 72 hours of confirming that their data was involved. The notification will describe the nature of the breach, the categories of data affected, and the steps taken to mitigate the impact.

8.4 Your Role in Security

While k444 price takes all reasonable steps to protect your personal data, the security of your account also depends on the strength of your password and the confidentiality of your login credentials. We strongly recommend using a unique password for your k444 price account that is not shared with any other service. If you suspect that your account has been accessed without your authorisation, contact us immediately via 24/7 Live Chat so that we can suspend the account and investigate.

9. Contact & Data Officer

9.1 How to Reach Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data k444 price holds about you, please contact our data privacy team using the details below. All privacy-related correspondence should clearly state your registered account username and email address so that we can locate your records efficiently.

• Email: [email protected] — subject line: "Privacy Request"
• Live Chat: Available 24/7 via the k444 price platform. Response times peak during Bangladesh Standard Time (BST, UTC+6) business hours.

9.2 Response Timeframes

k444 price aims to acknowledge all privacy-related requests within two business days of receipt and to provide a full response within 30 calendar days. In cases where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.

9.3 Updates to This Policy

k444 price reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players by email to the address on file at least 14 days before the updated policy takes effect. The "Last Reviewed" date shown at the top of this page will be updated on each revision. Continued use of k444 price after a revised Privacy Policy takes effect constitutes your acceptance of the updated terms.